BA (Hons) Hotel and Hospitality Management

BA (Hons) Hotel and Hospitality Management


Built on the principles of ‘real world learning’, this is the only hotel and hospitality management degree in the UK that is run in conjunction with a five-star hotel, The Celtic Manor Resort. Our ground-breaking collaboration with Celtic Manor aims to produce the next generation of skilled hotel and hospitality managers.

Through a combination of classroom-based learning and practical experience, you’ll gain a detailed understanding of every aspect of the hotel business, as well as exposure to the workings of a five-star venue. You will have the opportunity to develop practical and professional skills from the ground up. You will be given exposure to industry experts from all areas of the hotel and hospitality industry, on-the-job training, interactive workshops and individual coaching sessions.

The practical learning is underpinned by theory, so you will learn about the concepts of hospitality operations and management in the classroom at USW’s Newport City Campus.

Typical A-Level Offer
CCC (this is equivalent to 96 UCAS tariff points).

Typical Welsh BACC Offer
Pass the Advanced Welsh Baccalaureate Diploma with Grade C in the Skills Challenge Certificate and CC at A Level (this is equivalent to 96 UCAS tariff points).

Typical BTEC Offer
BTEC Extended Diploma Distinction Merit Merit Merit (this is equivalent to 96 UCAS tariff points).

Typical Access to HE Offer
Pass the Access to HE Diploma and obtain a minimum of 96 UCAS tariff points.

Additional Requirements
GCSEs: The University normally requires a minimum 5 GCSEs including Mathematics/Numeracy and English at Grade C or Grade 4 or above, or their equivalent, but consideration is given to individual circumstances.

Online application form

Information requested on this form should be completed in as much detail in order to process your application successfully. All fields marked * must be completed.

Apply Now

Step 1 of 5

Study Mode(Required)
Course Fees (Mode)
Payment Method
MM slash DD slash YYYY
Have you previously studied at WFC?

Entry Requirements

Contextual offers

We may make you a lower offer based on a range of factors, including your background (where you live and the school or college that you attended for example), your experiences and individual circumstances (as a care leaver, for example). This is referred to as a contextual offer and we receive data from UCAS to support us in making these decisions. USW prides itself on its student experience and we support our students to achieve their goals and become a successful graduate. This approach helps us to support students who have the potential to succeed and who may have faced barriers that make it more difficult to access university. Here is a link to our Contextual Admissions Policy.  

Other qualifications and experience

We can also consider combinations of qualifications and other qualifications not listed here may also be acceptable. We can sometimes consider credits achieved at other universities and your work/life experience through an assessment of prior learning. This may be for year one entry, or advanced entry to year two or three of a course where this is possible.

To find out which qualifications have tariff points, please refer to the UCAS tariff calculator.


The first year focuses on the fundamentals of hotel business, sustainable food and beverage management, and customer service and quality systems. You will also start to gain practical work experience at the Celtic Manor, right from the first term.

The second year will prepare you for managing the overall operations of a hospitality business effectively. As well as spending a significant amount of time gaining further practical experience at a supervisory level, your studies will cover rooms division management, revenue management and digital marketing for hotels.

During the third year, you will learn about sustainable hotel operations, international business management and key theories of leadership and management. You will also continue gaining practical work experience at the Celtic Manor, with a focus on managerial level operations. 

Please note that work-based learning modules include some evening and weekend shifts, in order to experience the full range of hospitality contexts.

Year One: Hotel and Hospitality Management Degree

In Year One you will study the following specified modules, alongside undertaking experience hours at the Celtic Manor (which will focus on operational aspects):

• Hospitality work based learning
• Critical reflections on work based learning
• Project based learning
• Hospitality in context
• Sustainable food and beverage management
• Customer service and quality systems

Year Two: Hotel and Hospitality Management Degree
In the second year, you will continue undertaking experience hours at The Celtic Manor, which will focus on supervisory aspects. Modules studied will include:

• Sector work based learning – practice & reflection
• Professional practice
• Digital marketing for hotels
• Rooms division management
• Strategies for revenue management

Year Three: Hotel and Hospitality Management Degree
Year Three experience hours at Celtic Manor will focus on managerial aspects. Modules studied will include:

• Professional practice with specialisation
• Critical reflections on learning in the workplace
• Leadership and Management
• International business Management
• Sustainable hotel operations

As noted above, the hotel and hospitality management degree course includes a significant number of work-based learning modules, meaning students may be required to work evenings and weekends, as well as potentially staying away from home. This may impact on students with disabilities and/or family commitments. Please contact course leader Tina Thomas to discuss further.

Given that work based learning is an integral part of the course, students will be required to demonstrate competencies in a range of professional and operational areas that are required at a five star resort. The necessity to pass these core competencies, in addition to the academic requirements of the course, is formalised as a core element of assessment for each level of study.

You will be given in-house training by the Celtic Manor Resort, reinforcing the standards and professional expectations of operating within a five star resort. This, alongside a process of continuous monitoring, evaluation and feedback on progress, will provide you with support in meeting these standards.  It is on these professional and operational standards that students are assessed for their suitability to continue their work based learning at Celtic Manor Resort.


Your studies will be underpinned by the latest research undertaken by the South Wales Business School Research Group. This means you will be taught by academics who are at the forefront of their specialist field.


Assessment methods replicate activities required in the workplace. You will also be assessed using a variety of methods, including essays, reports, group work, presentations and online applications.


We regularly revalidate courses for quality assurance and enhancement

At USW, we regularly review our courses in response to changing patterns of employment and skills demand to ensure we offer learning designed to reflect today’s student needs and tomorrow’s employer demands.

If during a review process course content is significantly changed, we’ll write to inform you and talk you through the changes for the coming year. But whatever the outcome, we aim to equip our students with the skillset and the mindset to succeed whatever tomorrow may bring. Your future, future-proofed.

Additional Costs

As a student of USW, you’ll have access to lots of free resources to support your study and learning, such as textbooks, publications, online journals, laptops, and plenty of remote-access resources. Whilst in most cases these resources are more than sufficient in supporting you with completing your course, additional costs, both obligatory and optional, may be required or requested for the likes of travel, memberships, experience days, stationery, printing, or equipment.


Graduates can expect to enter employment or graduate training schemes within the industry. The hospitality and hotel sector operates all over the world, so you can go as far as your ambition and your talents will take you.

You’ll also graduate with key skills that employers in any sector will value, such as communication, reporting and presentations, as well as a significant amount of work experience on your CV.

Our Careers and Employability Service
As a USW student, you will have access to advice from the Careers and Employability Service throughout your studies and after you graduate.

This includes: one-to-one appointments from faculty based Career Advisers, in person, over the phone or even on Skype and through email via the “Ask a Question” service. We also have extensive online resources for help with considering your career options and presenting yourself well to employers. Resources include psychometric tests, career assessments, a CV builder, interview simulator and application help. Our employer database has over 2,000 registered employers targeting USW students, you can receive weekly email alerts for jobs.

Our Careers service has dedicated teams: A central work experience team to help you find relevant placements; an employability development team which includes an employability programme called Grad Edge; and an Enterprise team focused on new business ideas and entrepreneurship.


Full time

Complete your degree in the shortest possible time and study flexibly – when and where suits you!


You’ll study 9 modules in total (approx. 37 hrs/week).

Part time option one

Study for a degree whilst fitting it around your work, care and other life commitments.


You’ll study 6 modules per year (approx. 25 hrs/week).

Part time option two

Take time to study and spread the tuition fees over a longer period – at no extra cost.


You’ll study 4–5 modules per year (approx. 19 hrs/week).

Have a question about our professional qualifications?

Contact us about our professional qualifications

If you have any questions about our professional qualifications in finance and banking, please contact our customer services team.

Call us